Terms & Conditions


Retail Conditions of Sale

Your acceptance of these Conditions of Sale will be required for orders placed on our website, www.pantheonws.com , each time you place an order.  This acceptance is made by entering the purchasers birthday into the Billing Information screen and confirmed when the purchaser clicks the “I am 21 years old or older and ready to CHECK OUT” button in the Shopping Cart screen.  By accepting these Retail Conditions of Sale, you are accepting them for the duration of your buying relationship with Pantheon Wine Shoppe, LLC., which will allow you to make other retail purchases over the phone or through email should you choose to.  We will notify you of changes to our Retail Conditions of Sale as they may occur in the future. We appreciate your business and thank you for taking time to read and understand this document.

We reserve the right to restrict and allocate the quantities of any wine order due to prior sale or if expected demand is deemed higher than our inventory.  Members of our VIP Societies also have super-ceding preemptive rights to limited allocation wines.


Purchasing and Shipping Wine Legally

Any wine sold to you by Pantheon Wine Shoppe, LLC., is sold in Illinois, and title passes to you, the buyer, in Illinois at the time of sale.  Pantheon Wine Shoppe, LLC ships to all 50 US states and the District of Columbia.  Please keep in mind, though, that many states, and the District of Columbia, have enacted laws that regulate inbound shipments of wine and other alcoholic beverages purchased in another state. Such shipments may be a crime unless a permit or license is obtained, but many laws and statutes make exception for wine purchased for personal consumption.  It is your responsibility to know your state’s current laws regarding inbound shipments of wine and other alcoholic beverages.  Pantheon Wine Shoppe, LLC is not responsible for shipments that are not received due to infractions of individual state laws.

Neither Pantheon Wine Shoppe, LLC.,  nor its agents can assume responsibility for any deterioration resulting from shipment, which includes, but is not limited to: scuffed labels, cracked wax capsules, or minor seepage.  Insurance will be automatically provided at a nominal charge, which will cover solely breakage or loss from time of purchase to the time of delivery.  Wines must be inspected by the Purchaser upon receipt and any loss or breakage must be noted on the Shipper’s documents.  Pantheon Wine Shoppe, LLC.,   must be notified of any breakage or loss claims within 24 hours of delivery.  Should this insurance coverage not be desired, a written waiver of insurance and any subsequent claims must be received prior to the shipment of the wines.  Without insurance, loss or damage due to any cause will be at the Purchaser’s risk.

All sales are made in Illinois.  Payment in full is due upon confirmation of orders.  Wines may be sold and delivered only to persons who are 21 years old.


Returns and Cancellations

Due to the nature of our business, all sales are final whether or not the purchase has left our premises. Returns and order cancellations are not accepted, except in cases of shipping or inventory errors on the part of Pantheon Wine Shoppe, LLC., in which case, issue-specific resolutions will be created and applied.


Age Verification

Buyers must warrant that he/she are at least 21 years of age, and that the wines will be received by someone that is at least 21 years of age.  By placing an order with Pantheon Wine Shoppe, LLC., through our website, over the phone or in person, you certify under penalty of perjury that you and the recipient are at least 21 years old.  Upon delivery, the recipient will be required to show photo identification proving that he or she is at least 21 years of age; delivery will not be executed without a signature from the recipient.  The willful misrepresentation of your age or the age of the recipient is a crime in most states, and if it appears to us or to the authorities that you have done so, we will cooperate with the authorities to prosecute you to the fullest extent of the law.


Gift Orders

All shipments of alcohol legally require a person of 21 years or older to sign for receipt.  As such please make sure that your gift recipient will be available to receive your shipment.

Pantheon Wine Shoppe, LLC.,  will make one shipping attempt* for all gift orders unless otherwise requested.  If an order is returned, Pantheon Wine Shoppe, LLC., reserves the right to return the order to stock and credit your account, minus the cost of shipping.  If you would like Pantheon Wine Shoppe, LLC., to make additional attempts at delivery you may request this in writing.  No more than three attempts will be made for any one shipment.